Health and Wellness Specialist - City of Kitchener

The assignment


Reporting to the Manager, Corporate Health & Safety, the Employee Health & Wellness Specialist is an astute communicator and facilitator who provides proactive and positive leadership to the organization in the areas of disability management processes; evidence-based health and wellness programming, and safe return to work and stay at work processes.


Provides Strategic Disability Management Advice and Support


  • Provides strategic and operational service to stakeholders to effectively manage non-occupational short and long term disability claims from the onset of disability, ensuring appropriate supporting documentation is maintained through the full cycle of the claim relating to adjudication decisions, medical information, physical and cognitive abilities, position requirements and early and safe return to work.
  • Organize and facilitates multidisciplinary meetings and communications to establish return to work plans, accommodation plans and disability management strategies.
  • Provide expert advice to Human Resources staff on health/disability best practices and emerging issues/trends.


Promotes Health and Wellness


  • Using your clinical knowledge and relevant analytics to identify key trends and supporting opportunities to lead the development of a corporate wide employee wellness strategy and mental health strategy.
  • Manages and administers the Employee and Family Assistance Program (EFAP); monitors program usage to identify trends, liaises with the service provider to develop solutions to improve overall employee wellness.
  • Develops, plans, implements, promotes and evaluates educational programs and training materials relating to various topics such as attendance, accommodation, return to work, wellness.


Advises and Collaborates on Attendance Management


  • Provides advice and expertise to leaders and HR Associates on Attendance Support Program, ensuring continued/chronic absenteeism is addressed and improvements are noted; identifies opportunities for pro-active interventions related to absences from work.
  • Determines relevant and appropriate data collection to monitor, track and evaluate trends in short term and long term disability, and absenteeism.
  • Works with HR Analyst to monitor and forecast trends in these areas.


Positioned for success


You are a strategic and concept-based thinker, with thorough analytical and problem solving skills. You have strong interpersonal skills and a demonstrated ability to develop relationships with internal and external stakeholders. You have excellent communication, time management, project management, computer and negotiation skills. You have detailed knowledge of relevant legislation, medical terminology, disability management, accommodation, attendance support programs and short/long term disability insurer adjudication processes. You have experience developing programs and strategies for workplace wellness and mental health.


You have a four-year honors degree in a related field and an accompanying professional designation in good standing, such as occupational health nursing, physiotherapy, occupational therapy or health sciences.
You have a minimum of 4 years of relevant experience accompanied by a Certified Disability Management (CDMP) certification through the National Institute of Disability Management and Research (NIDMAR).



Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency: 3-Year Degree/Diploma with minimum 7 years’ related and relevant experience or an undergraduate degree and a Master’s degree with minimum 2 years' of related and relevant experience.



Application Deadline: November 25th, 2019            

To apply: To explore this opportunity please visit our website at


Please note that as per Human Resources Policy #II-110, Employment of Relatives of Staff Members and Elected Officials:

"The immediate relatives of staff of the Human Resources Division, all Directors, Deputy Chief Administrative Officer, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity.  

The immediate relatives of all other Management personnel shall not be employed where such employment would be:

  1. within the same Department in the case of permanent full-time, temporary full-time and part-time classifications.

  2. within the same Division in the case of students."


We are committed to diversity and inclusion, and thank all applicants in advance. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.

We thank all applicants for their interest, however only candidates selected for further consideration will be contacted.