Human Resources Associate, Corporate Services Department - The Town of Milton

Human Resources Associate (18-month contract)

Corporate Services Department


Position Summary

The Town of Milton is accepting applications for the full-time contract position of Human Resources Associate.  Reporting to the Manager, HR Business Partner Services, this position provides administrative and operational support to the Human Resources division. This role will provide support to a team of Human Resources Business Partners in the areas of recruitment, disability management, WSIB, benefit administration and employee and labour relations in addition to providing administrative support to the division.

Major Job Responsibilities

Administrative Support and Benefit Administration:

  • Responsible for benefit administration and coordination of billings and assists in pension administration as required
  • Assists employees with general benefit and pension questions while managing the 3rd party benefit databases with new hires and employee changes
  • Drafts and reviews correspondence, reports and presentations as required
  • Partners with payroll to support and assist with data entry as required 
  • Manages materials and supplies inventories for the division; process purchase orders
  • Develops and maintains HR reports on a recurring or ad hoc basis
  • Ensures integrity of HR information and practices continuous improvement in data collection, utilization and records management
  • Updates and maintains divisional content on the online employee portal
  • Coordinates and delivers dedicated administrative support for the HR division


Recruitment & Employee Onboarding:

  • Facilitates the recruitment process as assigned by the Human Resources Business Partners, including; preparing job postings and interview questions, researching external posting sources, pre-screening and conducting interviews; prepares employment offers and provides advice to hiring managers
  • Liaises with supervisory staff in regards to employee/position related documentation requirements and inquiries
  • Prepares new hire or employee change paperwork as required
  • Maintains and continuously reviews and enhances the corporate on-boarding program
  • Coordinates and executes the orientation program
  • Manages the Drivers Abstract and Criminal Reference Check process


Disability Management & WSIB Support:

  • Initiates and manages the Short Term Disability (STD) process with third party adjudicator and employee, update STD reporting and medical files as necessary and provides regular and timely updates to HR Business Partner/supervisory staff
  • Liaises with disability carrier regarding Long Term Disability claims and applications
  • Processes WSIB Form 7 reports, workplace incident and violence reports
  • Corresponds with WSIB, supervisory staff and employees in regards to WSIB claims; update reporting, related filing and provide regular and timely updates to HR Business Partner/Manager, Health, Safety & Wellness
  • Work with Human Resources Business Partner in developing accommodation plans and return to work programs


Business Process and Program Support:

  • Assists in the review, development and drafting of policies, procedures, processes and work flow
  • Prepares, coordinates and delivers communication and education to management and staff  on a variety of HR administrative/management processes as well as systems functionality and reporting capabilities
  • Oversees the Employee Gift Card and Retirement Recognition Programs
  • Works with the HR team in the planning and coordinating of employee initiatives, training and events
  • Assists in special projects, HRIS implementation as required
  • Assists in the coordination of the performance management program


HR Operations Support

  • Acts as an official recorder in labour management meetings and researches proposal information for negotiations
  • Provides support to the Human Resources Business Partner team in employee relations, organizational design and workforce planning
  • Maintains corporate compensation and complement related documentation
  • Facilitates the Exit Interview process


Education and Experience

  • Post-secondary degree/diploma, preferably in Human Resources Management or Business Administration
  • Degree or post-graduate certificate in Human Resources/Industrial Relations/Organizational Development preferred
  • Minimum of one (1) year of Human Resources experience
  • Experience in recruitment
  • CHRP Certification preferred
  • Proficiency in Microsoft Office Suite of products, including Outlook, Word, PowerPoint and Excel (formulas, graphs and data management analytics)
  • Excellent communication and customer service skills
  • Discretion, tact, diplomacy and attention to detail are essential
  • Understanding and knowledge of Learning Management Software
  • General knowledge of Human Resources practices and employment and human rights legislation
  • Experience with HRIS, Applicant Tracking System, CMiC, FMW, SharePoint, HRdownloads is preferred


Salary Range: $60,196 - $75,246

Interested applicants should apply online at under the Careers section by 11:59 pm on June 24, 2021.


In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.