Manager Talent Acquisition Services - Niagara Region

Job Title:             Manager Talent Acquisition Services                      

Job Opening Id:       28765   

Required:                    1

Business Unit:          Administration Corporate Services          

Division:                      Human Resources

Location:                      Thorold, ON      

Standard Hours:     35.00 / week

Full/Part Time:        Full-Time            

Regular/Temp:        Regular

Salary Grade:           8             

Salary Range:          $ 95,230- $112,030

Post Date:                  2021-06-10         

Close Date:               2021-06-23


About Us

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries.  Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Job Description

Job Summary

Under the direction of Manager Talent Acquisition, Development and Rewards, the Manager Talent Acquisition is responsible for providing strategic leadership for talent acquisition and employee onboarding programs and services including the related processes, policies and tools.  As an advocate for recruitment, ensures excellence in candidate and hiring manager experience. Works to establish, operationalize and analyze key metrics and performance indicators. Initiates and leads projects that initiate effective and efficient recruitment practices and strategies.


•             Post-secondary degree or diploma in Business Administration, Human Resources or related field

•             A combination of education, knowledge and experience may be considered.


•             Minimum 7 years’ experience implementing and delivering talent acquisition programs, processes, and strategies

•             5 years’ experience managing a team of talent acquisition professionals

•             3 years’ experience developing and analyzing recruitment and implementation metrics

•             5 years’ experience working with HRIS systems and/or Recruitment platforms

•             5 years’ experience recruiting in a multi-unionized environment

•             5 years’ experience with mass/volume recruitment

•             Experience developing attraction, recruitment, and onboarding strategies

•             Experience leading and implementing recruitment projects, outreach and programs

•             Policy development experience

•             Social Media and employer branding development experience preferred

•             Certified Human Resources Professional/Leader Designation preferred       


Develops, Leads and Oversees recruitment framework and methodologies ensuring a transparent, consistent standard for the recruitment and selection practices at Niagara Region.  Ensures inclusive and equitable recruitment practices and excellent candidate and hiring manager experiences enabling the achievement of business goals (40% of time)

 •             Leads the development and execution of the recruitment strategy on both a corporate level and for targeted roles or business partners as well as just in time requirements to meet emerging business needs.

•             Oversees the ongoing development and implementation of attraction/employer branding, social media, careers website, recruiting marketing, channel development, and comprehensive recruitment campaign planning.

•             Develops and implements a multi-medium attraction and employer branding strategy with options for external job searches and optimizes region social media platforms and other current job seeker platforms.

•             Develops programs, processes and tools that support candidate and hire quality by ensuring productive sourcing, effective screening, interview and pre and post-hire processes and practices.

•             Works directly with organizational stakeholders to understand the needs of the business and develops recruiting plans supporting current hiring needs, recruitment challenges and future growth while creating partnerships that yields results.

•             Oversees the development and implementation of attraction and selection events.

•             Serves as a lead for third party temporary recruitment agency activities.

•             Engages in recruitment for high profile/Executive level recruits, whether recruiting or sourcing third party vendors.

•             Reviews workforce planning and succession planning initiatives in consultation with Talent Acquisition Advisors, Human Resources Consultants and business clients to assist with forecasting needs within their departments and building talent pools for future vacancies in critical roles.

Leads and oversees the Talent Acquisition framework and methodologies aimed at ensuring fair, transparent and consistent hiring practices designed to attract candidates who will support and contribute to the business achieving its goals.  (25% of time)

 •             Researches, develops and implements innovative and best in practice technology, tools and methods.

•             Explores and implements programs, processes and tools to continuously improve recruitment processes, policies and initiatives, including leading projects/reviews in these areas with the goal of improving efficiencies and effectiveness.

•             Ensures recruitment and onboarding practices, policies and programs are aligned to Diversity and Inclusion principles and best practices.

•             Assesses and implements new/trial sourcing methods and advertising techniques when appropriate

•             Upholds quality and consistency of application of candidate documents, hiring manager communications protocols, and development of general HR/organizational information necessary for the recruitment process.

•             Works directly with Total Rewards and Organizational Development to ensure alignment with strategy, policy, and                                procedures. 

•             Ensures effective use of HRIS system.

•             Monitors recruitment activity to determine areas for streamlining recruitment processes.

•             Leads technological changes to support the recruitment process.

•             Ensures compliance with hiring practices and all applicable laws and regulations, and communicates changes in                                         legislation, policies and procedures to the Talent Acquisition team.

Manages people resource planning for the division or operating unit, determining ideal organizational structures, identifying desirable role and skill mix requirements and ensuring ongoing work quality and deliverability of results. (15% of time)

•             Enables results with the organization’s human capital strategy to foster employee engagement.

•             Directs and provides leadership for the activities and coaching of direct reports, providing work direction, setting priorities, assigning tasks/projects, determining methods and procedures to be used, resolving problems, ensuring results are achieved, and managing staff recruitment, performance, and skill development activities.

•             Ensures alignment and coordination of activity and quality of output between teams under their direction.

•             Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.

•             Ensures staff has the information and resources to make successful plans and decisions.

•             Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.

•             Helps to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department.

•             Ensures Occupational Health & Safety policies, programs and practices are implemented, and maintained.  This includes workplace inspections, monitoring, accident reporting and investigations, and ensuring any observed hazards or lapses in the functioning of OH&S processes, and other OH&S concerns are responded to promptly.

•             Ensures all individuals under supervision have been informed of hazards and instructed on the necessary risk control and emergency response measures.

Ensures effective reporting and metrics that meet corporate requirements and allows for the effective analysis of team performance (10% of time)

•             Develops and reports on recruitment metrics to ensure effectiveness and measure efficiency and to identify opportunities for continuous improvement.

•             Coordinates, operationalizes and analyzes key metrics and performance indicators.

•             Leads or coordinates projects that initiate effective recruitment practices and strategies

•             Communicates and provides feedback and coaching to Talent Acquisition team on key metrics and performance

 Develops, manages, and administers annual and multi-year Capital and Operating budgets for the operating unit  ensuring  support of Council’s objectives, financial transparency and accountability, monitoring budget adherence, identifying and explaining variances, and financial reporting is effectively managed in compliance with corporate financial policies.  Ensure goods and services are acquired in accordance with the procurement policy.  Authorize, and administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures. (10% of time)

Perform other related duties and responsibilities as assigned or required.

Special Requirements

•             In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.

•             Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

To apply for this position please visit our website at and apply online to JO 28765 on or before midnight on June 23, 2021